Privacy Policy

1. About Sara

Sara provides information about books, dairy products, clothing and digital experiences. The website currently has no user accounts, online checkout or payment forms.

2. Information you provide

When you call or email, you may share your name, phone number, email address and enquiry. We use these details to reply and offer support. Do not send passwords, one-time codes or payment-card information.

3. Information about your visit

Hosting and security providers may process technical details such as your IP address, browser and device type, and the time of a request to deliver and protect the site. The site’s application code does not currently set advertising or analytics cookies.

4. How information is used

• To answer your questions and support requests.
• To run, maintain and protect the website.
• To meet legal requirements or address disputes where needed.

We do not sell personal information. It may be shared with providers who help run the website, or where the law requires or allows disclosure.

5. Keeping information safe

Enquiry and technical information is kept only as long as needed for these purposes, unless a longer period is required by law. We use reasonable safeguards, though no website or transmission can be guaranteed completely secure.

6. Your privacy choices

You can ask us about, correct or request deletion of information you shared, or raise a privacy concern. Requests are handled under applicable law. Visit the Data Deletion page to learn how to submit one.

7. Children and other websites

The site is for a general audience and is not designed to collect personal information from children under 18. If you think a child has shared information with us, please get in touch. Other websites linked here follow their own privacy practices.

8. Contact and policy changes

For a privacy question or request, email support@lux.com or call +91 98765 43210. We may update this policy when the website or our practices change; the date above shows the latest revision.